NorthStar | Terms of Service

1. Acceptance of Terms

By accessing or using any services provided by NorthStar Recovery ("NorthStar", "we", "us", "our"), including but not limited to our website, blockchain forensic analysis, legal consultation, and asset recovery services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all users, clients, and visitors of our services. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services after any changes constitutes acceptance of the revised Terms.

2. Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you are legally competent to enter into a binding agreement. Our services are intended solely for individuals and entities who have been victims of financial fraud or who are seeking professional asset tracing and recovery assistance.

NorthStar does not knowingly provide services to individuals or entities located in jurisdictions where such services are prohibited by applicable law. It is your responsibility to ensure that your use of our services complies with local laws and regulations.

3. Description of Services

NorthStar provides specialized cryptocurrency asset tracing, blockchain forensic investigation, legal enforcement coordination, and asset recovery services. Our services include but are not limited to:

Blockchain transaction analysis and fund tracing
Wallet identification and transaction pattern analysis
Coordination with cryptocurrency exchanges to freeze assets
Legal consultation and liaison with law enforcement agencies
Asset recovery facilitation and return of funds to victims

All services are provided on a contingency fee basis unless otherwise agreed in writing. NorthStar makes no guarantees regarding the success or timeline of any recovery effort, as outcomes depend on numerous factors beyond our control, including jurisdictional cooperation, exchange policies, and the nature of the fraudulent activity.

4. Client Obligations

Clients agree to provide accurate, complete, and truthful information regarding their case, including transaction details, wallet addresses, communication records with scammers, and any other evidence relevant to the investigation. Clients must promptly respond to reasonable requests for information or documentation from NorthStar.

Clients acknowledge that delays in providing requested information may adversely impact the outcome of recovery efforts. Clients agree not to independently take actions that could interfere with NorthStar's investigation or recovery strategy without prior consultation.

5. Fees and Payment

NorthStar operates on a contingency fee model — no recovery, no fee. A success fee percentage will be mutually agreed upon in writing prior to the commencement of services. The fee is calculated as a percentage of the total recoverable assets successfully returned to the client.

In the event of partial recovery, fees are applied proportionally. Clients are not obligated to pay any fees if no assets are successfully recovered. Any additional costs incurred by NorthStar on behalf of the client (e.g., court filing fees, expert witness fees) will be disclosed and approved by the client in advance.

6. Confidentiality

NorthStar maintains strict confidentiality regarding all client information. Client identities, case details, transaction data, and recovery strategies will not be disclosed to third parties without the client's explicit written consent, except as required by law enforcement, legal process, or court order.

We employ industry-standard encryption and secure communication channels for all case-related exchanges. Confidentiality obligations survive the termination of our engagement.

7. Intellectual Property

All content on the NorthStar website, including text, graphics, logos, images, software, and proprietary forensic tools, is the property of NorthStar or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

NorthStar's name, logo, and all related trademarks are proprietary marks of NorthStar. Unauthorized use is prohibited.

8. Limitation of Liability

To the maximum extent permitted by law, NorthStar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or relating to the use of our services, even if advised of the possibility of such damages.

NorthStar's total liability for any claim arising out of or relating to these Terms or our services shall be limited to the total fees paid by the client for the specific service giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

9. Disclaimer of Warranties

NorthStar provides its services on an "as is" and "as available" basis. We do not warrant that our services will be uninterrupted, error-free, or secure. We expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

While we employ industry-leading forensic techniques and legal strategies, we cannot guarantee the successful recovery of any assets. Recovery outcomes depend on numerous factors outside our control, and past successes do not guarantee future results.

10. Indemnification

You agree to indemnify, defend, and hold harmless NorthStar, its affiliates, officers, directors, employees, agents, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of our services, your violation of these Terms, or your violation of any applicable law or third-party rights.

11. Termination

Either party may terminate the service engagement at any time by providing written notice to the other party. Termination does not relieve the client of any fee obligations for services rendered prior to termination. NorthStar reserves the right to suspend or terminate services immediately if the client provides false information, fails to cooperate, or violates these Terms.

12. Governing Law and Dispute Resolution

These Terms and any disputes arising from or relating to the services provided shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days, it shall be submitted to binding arbitration in New York County, New York, in accordance with the rules of the American Arbitration Association. Judgment upon the arbitration award may be entered in any court having jurisdiction. Each party shall bear its own costs and attorneys' fees.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, the remaining provisions shall remain in full force and effect. The invalid provision shall be reformed to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

14. Entire Agreement

These Terms, together with any additional written agreements signed by both parties (including the service engagement agreement and fee agreement), constitute the entire agreement between you and NorthStar regarding the use of our services and supersede all prior or contemporaneous communications, whether electronic, oral, or written.